So my cleaner stopped working at the 11th month of a 1 year warranty. Emailed Vevor and they immediately replied and connected me up to the Chinese manufacturer. They said send a video showing what's up. I did. They very quickly asked if I could pull the bottom off and look at the circuit board and take a pic. They sent a video of how to disassemble. I looked and saw a resistor was damaged. Sent a pic. They said send a pic of the part number on the board. They said a new board is on its way shortly. 2 days later they send tracking number. 2 days later at 9:30am DSL delivers it, from China. It looks updated with a fan on it. Popped it in and bingo, all good. Wow!
Excellent
Nice! :clap: good to know they have excellent support and stand behind their products. I bought a Vevor 9? years ago (maybe longer) and it's still chugging along. I can't live without it now.
wow nice! :clap: me? id keep the old board and replace the resistor for a backup.
Quote from: m in sc on March 29, 2024, 11:33:39 AMid keep the old board and replace the resistor for a backup.
good idea. :thumbs: likely a very cheap part from Digi-Key. I recently saved a small air compressor with $4 of parts from them (cap & a bridge rectifier)
Is that a part that regularly goes bad?
I've been running mine pretty hard for a couple months now cleaning A LOT of parts.
Quote from: soonerbillz on March 29, 2024, 12:57:57 PMIs that a part that regularly goes bad?
I've been running mine pretty hard for a couple months now cleaning A LOT of parts.
I shouldn't go bad. They asked me to check the 3 little fuses on the board but once I saw the bad resistor we knew it was the board. This thing really cranks now, the water is churning.
It's nice to know that excellent service still exists!
show a pix of it!!
Quote from: automan on March 31, 2024, 12:04:27 PMshow a pix of it!!
Old board with bad resistor right in the middle between the coil and fuse
(https://i.ibb.co/BC91QNj/20240331-133326-1.jpg)
New board looks very different
(https://i.ibb.co/8rC9dfL/20240329-094202-1.jpg) (https://ibb.co/Jv1HyGw)