Vevor ultrasonic cleaner warranty

[1976RD400C]

So my cleaner stopped working at the 11th month of a 1 year warranty. Emailed Vevor and they immediately replied and connected me up to the Chinese manufacturer. They said send a video showing what's up. I did. They very quickly asked if I could pull the bottom off and look at the circuit board and take a pic. They sent a video of how to disassemble. I looked and saw a resistor was damaged. Sent a pic. They said send a pic of the part number on the board. They said a new board is on its way shortly. 2 days later they send tracking number. 2 days later at 9:30am DSL delivers it, from China. It looks updated with a fan on it. Popped it in and bingo, all good. Wow!

[Kawtriplefreak]

Excellent

[SoCal250]

Nice! good to know they have excellent support and stand behind their products. I bought a Vevor 9? years ago (maybe longer) and it's still chugging along. I can't live without it now.

[m in sc]

wow nice!  me? id keep the old board and replace the resistor for a backup.

[SoCal250]

id keep the old board and replace the resistor for a backup.

good idea.   likely a very cheap part from Digi-Key. I recently saved a small air compressor with $4 of parts from them (cap & a bridge rectifier)

[soonerbillz]

Is that a part that regularly goes bad?
 I've been running mine pretty hard for a couple months now cleaning A LOT of parts.

[1976RD400C]

Is that a part that regularly goes bad?
 I've been running mine pretty hard for a couple months now cleaning A LOT of parts.

I shouldn't go bad. They asked me to check the 3 little fuses on the board but once I saw the bad resistor we knew it was the board. This thing really cranks now, the water is churning.

[85RZwade]

It's nice to know that excellent service still exists!

[automan]

show a pix of it!!

[1976RD400C]

show a pix of it!!

Old board with bad resistor right in the middle between the coil and fuse



New board looks very different